Town Service Changes

Town Hall is Closed

Town Hall 

  • Town Hall will operate with limited staffing and will be closed to the public for in-person services. This decision was made to protect our residents, especially older persons and those with underlying medical conditions—and our employees.
  • Those with questions may continue to call the main number at 407-656-1117 during normal business hours.

Events and Meetings

The Town of Oakland will host the following virtual meetings in May. Those wishing to view this meeting may do so remotely by watching live on Zoom and will have an opportunity to make public comment. To participate, visit

May 12 - Town Commission
May 26  - Town Commission
May 5 - ARB
May 19 - P&Z

Utility Bill Payments

  • Residents wishing to pay utility bills are strongly encouraged to call in credit card payments to 407-656-1117 between 8 a.m. and 5 p.m. Monday through Friday, or drop their payments by cash or check in the utility payment box at Town Center or through the mail slot on the side door of Town Hall, located at 230 N. Tubb St.
  • In recognition of financial hardships that customers may experience, service disconnections for water customers have been temporarily suspended. This policy may be adjusted as the situation develops.
    COVID-19 Utility Assistance Program
  • Thanks to a generous anonymous donor, The Town of Oakland is offering eligible residents relief on their utility bills due to the COVID-19 pandemic. The COVID-19 Utility Assistance Program will assist in offsetting a portion or all of customers’ water, wastewater and garbage bills. For residents who meet the criteria and submit a completed application, the Town will reduce utility bills by up to $80. Once the initial utility reduction is made, new applicants will get priority so the Town may assist as many affected residents possible. This assistance is offered on a first-come, first-served basis and is subject to funding availability.

    The following guidelines must be met to receive assistance:

    • The applicant must have recently had a break in employment (laid off, furloughed, temporarily displaced) due to COVID-19.
    • The applicant must be a residential utility customer of the Town of Oakland.
    • The property’s water/wastewater service must be through the Town of Oakland.
    • The property served must be occupied and used by the applicant as his or her principal residence during the period for which a reduced rate is applied.
    • The applicant must not be delinquent in any utility payment owed to the Town of Oakland.
    • The applicant must complete a written application on the Town of Oakland COVID-19 Utility Assistance Program Application and must provide a copy of a notice for Reemployment Assistance (Unemployment Benefits) filed through the State of Florida.
  • The application form can be found online at Printed forms are also available in the flyer box outside Town Hall, located at 230 N. Tubb St. Completed and signed applications can be submitted by e-mail to, placed in the side door mail slot at Town Hall or in the Town of Oakland drop box at Town Center Circle.

Planning & Zoning (Building Permits)

  • The Town of Oakland Planning & Zoning Department Offices will be limiting its hours for in-person service starting Friday, March 20, 2020.
  • Hours of operation will be limited to 11 a.m. to 1 p.m. Monday through Friday for pick up and payment of permits and drop-off of new permit applications.
  • The public is strongly encouraged to call in credit card payments between these operating hours to 407-656-1117 ext. 2105 or bring a check made payable to the Town of Oakland.
  • The below are the ONLY permit types that may be submitted via email as a PDF  to
    • Fences
    • Air Conditioning
    • Interior Renovations /Alterations (Please Call PDCS, LLC at (407) 277-9795)
    • Re-Roof
    • Windows / Doors
    • All other permit types must include a digital copy via disc or thumb drive and appropriate hard copies for the Building Official to review and must be dropped off at the Planning & Zoning Department, 301 N. Tubb St. Suite 114, between 11 a.m. and 1 p.m. Monday through Friday.
  • Permit Requirements are available online at If you have any questions, email or
  • When your permit is ready, you will be notified directly by the Town of Oakland via email.

Public Works

  • The Public Works Department at 50 E. Gulley Ave. will be closed to the public and is only open for deliveries.
  • Water and sewer services will continue to be provided in a safe and uninterrupted manner. Tap water remains a reliable and safe source of drinking water for residents.
  • Trash, recycling and yard waste will continue to be collected as normal.
  • Parks will remain open, but playgrounds are closed at Speer Park and Pollard Park. Park visitors are urged to maintain proper social distancing of at least six feet.
  • Processing of right-of-way permits will continue but will only be accepted electronically by emailing Visit for the form and instructions.

Oakland Avenue Charter School (OACS)

  • Governor Ron DeSantis and Commissioner of Education Richard Corcoran recommended that all Florida public and private K-12 schools continue distance learning and keep school campuses closed through June 3rd, the remainder of the 2019-2020 academic year.
  • OACS staff has moved coursework online  for the remainder of the school year. Additional information will be provided to parents as it becomes available.

Police Department

  • Oakland Police Department is operating normally with modified non-emergency responses. Fingerprinting services have been suspended until further notice. For more information, call 407-656-9797, ext. 2. For emergencies, call 911.

Fire Department

  • Orange County Fire Rescue Station 37 is operating normally providing fire and EMS services.
  • OCFRD has also activated the EOC to assist with COVID-19 response with all countywide partners and to get assistance from the State and Federal levels. OCFRD has also activated its Department Operations Center (DOC) to assist in EMS response to the COVID-19 crisis to help track any exposure related personnel. 
  • Decontamination procedures are in place to minimize cross contamination from possible COVID-19 related interactions with crew members.

Oakland Nature Preserve 

As part of the state’s phased approach to reopening, Oakland Nature Preserve’s trails and boardwalk opened May 4 with the following rules. The museum remains closed to the public.

  •  Wear face coverings
  • Recreate in groups of less than 10
  •  Maintain social distance of at least 6 feet apart while on the trails
  •  Avoid touching common surfaces such as handrails, benches, etc.

Business Tax Receipts