Town Service Changes

Town of Oakland COVID-19 Operations

Phase 3 for the State is in effect

Town Hall 

  • Town Hall is operating with increased staffing but will remain closed to the public for in-person services. This decision was made to protect our residents, especially older persons and those with underlying medical conditions—and our employees.
  • Those with questions may continue to call the main number at 407-656-1117 during normal business hours.

Commission Meetings

  • The Town of Oakland will continue streaming its meeting via Zoom. Town meetings and will follow social distancing guidelines and capacity guidelines. To learn more, visit


  • The Oakland Meeting Hall and Historic Town Hall are not available for public rentals.

Utility Bill Payments

  • Residents wishing to pay utility bills are strongly encouraged to call in credit card payments to 407-656-1117 between 8 a.m. and 5 p.m. Monday through Friday, or drop their payments by check or money order in the utility payment box at Town Center or through the mail slot on the side door of Town Hall, located at 230 N. Tubb St. Cash is accepted but no change or receipts will be provided. The difference will be credited to the customer’s account.
  • In recognition of financial hardships that customers may experience, service disconnections for water customers have been temporarily suspended. This policy may be adjusted as the situation develops.

Planning & Zoning (Building Permits)

  • The Town of Oakland Planning & Zoning Department Offices located at 301 N. Tubb St. Suite #114 will continue limiting hours for in-person service to 11 a.m. – 1 p.m. Monday through Friday for pick up and payment of permits and drop-off of new permit applications.
  • The public is strongly encouraged to call in credit card payments between these operating hours to 407-656-1117 ext. 2105 or bring a check made payable to the Town of Oakland.
  • Permit Requirements are available online at If you have any questions, email or

Business Tax Receipts

Public Works

  • The Public Works Department at 50 E. Gulley Ave. will be closed to the public and is only open for deliveries.
  • Parks are open, and playgrounds will open in line with Orange County Parks & Recreation. Park visitors are urged to maintain proper social distancing of at least six feet.
  • Processing of right-of-way permits will continue but will only be accepted electronically by emailing Visit for the form and instructions.

Parks and Playgrounds

  • The Town of Oakland playgrounds are open.
  • The decision comes at the direction of the Town Commission and in accordance with Orange County Parks and Recreation’s opening of playgrounds.
  • Read more here:

Oakland Avenue Charter School (OACS)

  • Oakland Avenue Charter School will follow state guidelines for reopening in August with Covid-19 spread mitigation efforts.

Police Department

  • Oakland Police Department is operating normally with modified non-emergency responses. Fingerprinting services are suspended until further notice. For more information, call 407-656-9797, ext. 2. For emergencies, call 911.
  • Effective Monday Oct. 5, 2020, the Oakland Police Department's front lobby will open with the following restrictions:
    • Lobby hours will be from 9 a.m. to 5 p.m.
    • All PD services will resume to include golf cart permitting, with the exception of fingerprinting.
    • Fingerprinting services will remain suspended until further notice.
    • Anyone entering the lobby must wear a mask.

Fire Department

  • Orange County Fire Rescue Station 37 is operating normally providing fire and EMS services.

Oakland Nature Preserve 

  • The museum will be open for limited hours based on staff and volunteer availability.
  • The Boardwalk is open.
  • Visitors should wear face coverings, recreate in groups of less than 10, maintain social distance of at least 6 feet apart while on the trails and avoid touching common surfaces such as handrails, benches, etc.